AEO Strategy

Google cuts FAQ rich results, limits How-To snippets to desktop

AI-generated illustration

Google cut back FAQ rich results and limited How-To rich results to desktop in an August 8, 2023 Search Central update, a blunt reset for anyone treating schema as a visibility hack. Google said the change was meant “to provide a cleaner and more consistent search experience,” and said the rollout would finish globally within the following week.

The move did not come out of nowhere. A Google Search Console community thread had already pointed to reduced visibility of FAQ rich results in April 2023, months before the formal announcement. By the time Google made the change public, the message was clear: FAQPage and HowTo markup could still describe a page, but they no longer bought the broad search real estate they once did.

That shift sits inside a much older framework. Schema.org launched on June 2, 2011, backed by Google, Bing and Yahoo as a shared structured-data vocabulary. Bing described the project as building “the web of objects.” The premise was always machine readability, not guaranteed placement, and Google’s own structured-data documentation still says structured data helps Search understand a page by giving it explicit clues about meaning.

What changed in AEO is the gap between eligibility and display. Google’s structured-data guidelines say markup has to comply with Google Search content policies to be eligible for rich results, and Google’s Rich Results Test remains the official tool for checking whether a page supports rich results. But even clean markup is only a ticket to the gate. It does not force FAQ rich results, How-To treatment, or any other enhancement to appear.

For operators, the surviving playbook is narrower and more demanding. Use schema.org types such as FAQPage, HowTo, QAPage and Article to clarify what the page is, but make sure the visible page content matches the markup and the page satisfies policy. The pages most likely to surface as answers are the ones that actually answer the query, come from credible sources, and fit the format Google wants to show. In practice, that means structured data still matters, but only as one signal inside a system that now decides much more aggressively what deserves to be displayed.